Why it shows that my tracking number is invalid?
It may take 3-5 days after delivery from our terminal to see any activity. When you arrive at the next station, please give the courier some time to update the tracking information.
Lention Chinese New Year Holidays Notice: All customer service and delivery will be temporarily closed from January 29th to February 6th, and will resume on the Feb. 7th. Sorry for the inconvenience.
If for any reason you're not satisfied with your purchase, you may return or exchange the item in its original condition as long as you contact us within 30 days from the delivery date.
See our refund policy for more details about what is needed for a smooth refund process..
×All Lention products Items sold by lention.com and Amazon Lention official store are covered by our 12 months quality warranty by default. Any items with quality issues are guaranteed with a REPLACEMENT or FULL REFUND in the remainder of the warranty period. Any after-sales problems can be handled directly by submitting the order number to us at this page https://www.lention.com/pages/support Please rest assured that in respect of Lention product quality, tech support and after-selling services.
×Please send your issues on support@lention.com for us to learn about your issues, and we will get back to you within 24hrs to resolve any issues.
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